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Podcasts
PODCAST | Scaling ML & GenAI with Purpose: Krish Swamy, CDAO at Citizens Financial
Written by: CDO Magazine
Updated 12:00 PM UTC, July 27, 2025
In this episode, Krish Swamy, Chief Data & Analytics Officer at Citizens Financial, joins Jonathan Steinert from Guidehouse to discuss:
- How Citizens uses centralized ML platforms to scale fraud detection
- Real-world GenAI use cases in summarization, complaint analysis, and knowledge management
- A secure, in-house approach to GenAI that puts humans first
“It’s about enabling people — customers, employees, colleagues — to be more effective.”
Tune in for practical, thoughtful insights into enterprise AI done right.
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