Waystar, a leading provider of healthcare payment software, has introduced Waystar AltitudeAI, a comprehensive suite of AI-driven solutions designed to enhance healthcare payment processes.

A key feature of this platform is AltitudeCreate, a generative AI tool focused on automating the appeal process for denied claims. AltitudeCreate autonomously generates appeal letters, enabling providers to recover payments more efficiently and accurately.

“More than half of denied claims ultimately get overturned, but the appeal process is time-consuming, complex, and error-prone for providers,” said Matt Hawkins, CEO of Waystar. “Generative AI unlocks a new era of productivity and precision, transforming how the industry simplifies claims, appeals, and payment workflows.”

Waystar’s AltitudeAI builds on the company’s decade-long expertise in using AI to combat administrative inefficiencies. Leveraging insights from Waystar’s payments network, which handles over five billion transactions annually for 50% of U.S. patients, AltitudeAI aims to streamline operations, reduce administrative costs, and improve patient care experiences.