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We Aim to Provide Smart and Seamless Experiences to Passengers — Otis Elevator Company CDAO

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Written by: CDO Magazine Bureau

Updated 1:03 PM UTC, Thu September 28, 2023

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Pooja Dewan, VP and Chief Data and Analytics Officer at Otis Elevator Company, speaks with David Zhao, Managing Director of Coda Strategy, about the philosophy for data and analytics at Otis and how the company uses a hybrid data ecosystem to improve the passenger experience, especially by reducing wait times.

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