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PODCAST | Workday’s Joe DosSantos on Treating AI Agents Like Coworkers — and Measuring Their ROI

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Written by: CDO Magazine Bureau

Updated 12:00 PM UTC, Mon September 8, 2025

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In Part 2 of this conversation with HPE’s Clyde Gillard, Joe DosSantos, VP of Enterprise Data & Analytics at Workday, highlights:

  • The role of the semantic layer in AI accuracy
  • How feedback loops build trust and reduce hallucinations
  • Why AI agents need “job descriptions” to perform like real coworkers
  • Practical frameworks for measuring ROI and prioritizing use cases

Listen now to explore how Workday is helping enterprises scale agentic AI with clarity and purpose.

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