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PODCAST | Why Data-Driven Isn’t the Goal — Saks Global’s Veronika Durgin on Building a Data-Informed Culture
Written by: CDO Magazine
Updated 1:00 PM UTC, November 20, 2025
In this episode, Saks Global VP of Data Veronika Durgin and WNS Analytics’ Gautam Singh discuss the next frontier of AI in luxury retail — from redefining decision-making to designing human-first guardrails for agentic AI.
Listen to learn:
- Why being data-informed beats being data-driven
- How Saks is balancing AI innovation with human oversight
- The emerging role of data “architects” in the talent ecosystem
Disclaimer: The interviewee’s insights are personal and not representative of any current or past employer.
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