In the final chapter of our ServiceNow series, Vijay Kotu, Chief Analytics Officer at ServiceNow, speaks with Vamsi Duvvuri, TMT AI Leader at EY, about how agentic AI is transforming business processes and leadership priorities.

Key takeaways:

• Why adaptive AI agents outperform rigid workflows
• The critical role of trust and relationships in data & AI success
• How AI enriches human conversations rather than replacing them
• Why today represents a historic AI inflection point

Listen now.