Podcasts

PODCAST | ServiceNow’s 5-Point Playbook for AI Success

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Written by: CDO Magazine

Updated 8:00 AM EDT, August 24, 2025

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In this first episode of our 3-part conversation, ServiceNow Chief Analytics Officer Vijay Kotu joins EY’s Vamsi Duvvuri to explore what makes an AI use case worth scaling.

You’ll learn:

  • The 5 key metrics for AI use case evaluation
  • How to convert purpose into measurable value
  • Why governance must be embedded into AI from day one
  • How ServiceNow’s AI Control Tower ensures compliance, privacy, and trust

Listen now and get actionable insights you can apply in your enterprise AI strategy.

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