Podcasts

PODCAST | Inside American Express’s Lumi Platform with CDO Purvi Shah: AI, Data Strategy & Enterprise Innovation

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Written by: CDO Magazine Bureau

Updated 12:00 PM UTC, Sat July 19, 2025

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Purvi Shah, SVP & Chief Data Officer, American Express, in conversation with Rohit Choudhary, CEO, Acceldata, walks us through American Express’s groundbreaking efforts to modernize its data architecture. From building Lumi, a cloud-native data platform, to training over 15,000 employees, this is a deep dive into how one of the world’s most trusted brands is scaling data and AI responsibly.

Key Takeaways:

  • Lumi’s role in real-time offers and fraud prevention
  • Scaling AI through governance and platform thinking
  • Lessons in upskilling, data quality, and GenAI readiness

Listen Now.

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