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PODCAST | How Health Plans Can Balance AI Innovation, Governance, and Patient Outcomes

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Written by: CDO Magazine

Updated 12:00 PM UTC, May 22, 2026

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As healthcare organizations race to operationalize AI, leaders must balance innovation with governance, interoperability, and patient outcomes.

In this episode, former L.A. Care Health Plan CIO Tom MacDougall speaks with Robert Lutton of Sandhill Consultants about responsible AI adoption in healthcare, why organizations are still in the early stages of operational AI maturity, and how trusted, standardized data will define the next phase of healthcare transformation.

The discussion also explores:

  • AI governance in regulated environments
  • Real-world healthcare analytics use cases
  • Provider benchmarking and care optimization
  • The role of interoperability and data lineage in scaling healthcare AI

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