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PODCAST | How Fifth Third Bank Balances AI Ambition with Control
Written by: CDO Magazine Bureau
Updated 12:00 PM UTC, Mon October 20, 2025
In this episode, Shanna Anderson, Senior Director of Customer Data & Insights at Fifth Third Bank, joins Or Zabludowski, CEO of Flexor, to unpack how one of America’s leading banks is turning responsible AI into a competitive advantage.
Tune in to learn:
- Why governance is the foundation of scalable AI
- How Fifth Third’s four-pillar model drives measurable outcomes
- The future of human feedback and natural language insights in banking
Listen Now.
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