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PODCAST | Balancing GenAI Innovation and Risk in Financial Services with Cindy Tu of Discover Financial

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Written by: CDO Magazine Bureau

Updated 8:00 AM UTC, Fri May 16, 2025

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Balancing GenAI Innovation and Risk in Financial Services with Cindy Tu of Discover Financial

What does it take to introduce GenAI into a highly regulated industry — without compromising trust or compliance?

In this episode, Cindy (Xin) Tu, Director of IT and Data Audit at Discover Financial Services, joins Mudit Gupta of EY to discuss:

  • Navigating risk while innovating with GenAI
  • Why stakeholder collaboration is non-negotiable
  • Building a culture of enterprise-wide digital fluency
  • Structuring persona-based data and AI training at scale
  • The future of governance frameworks in financial AI

Listen now for actionable insights on responsible AI adoption in financial services.

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