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PODCAST | Balancing GenAI Innovation and Risk in Financial Services with Cindy Tu of Discover Financial
Written by: CDO Magazine
Updated 4:00 AM EDT, May 16, 2025
Balancing GenAI Innovation and Risk in Financial Services with Cindy Tu of Discover Financial
What does it take to introduce GenAI into a highly regulated industry — without compromising trust or compliance?
In this episode, Cindy (Xin) Tu, Director of IT and Data Audit at Discover Financial Services, joins Mudit Gupta of EY to discuss:
- Navigating risk while innovating with GenAI
- Why stakeholder collaboration is non-negotiable
- Building a culture of enterprise-wide digital fluency
- Structuring persona-based data and AI training at scale
- The future of governance frameworks in financial AI
Listen now for actionable insights on responsible AI adoption in financial services.
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