Industry Newsroom
Written by: Margee Moore
Updated 4:40 AM UTC, Mon July 10, 2023
Forget everything you know about tattoo removal. It has changed. Invisible Ink, a locally headquartered firm, is using analytics, the latest technology and a people-centered approach to turn the industry on its head.
Invisible Ink’s story began when founder Dick Satterfield, a former Procter & Gamble executive and entrepreneur, decided to bring the professionalism and consistent nationwide presence of a Luxottica/Lens Crafters to the tattoo removal industry. However, when he first had the idea, the technology wasn’t advanced enough to provide the consistent results that he envisioned.
Fast forward to today: A Food and Drug Administration-approved color-erasing 3-Wavelength technology, the PicoWay®, provides predictable results, significant pain reduction and improved outcomes over removal treatments of the past.
"Past technologies could remove some tattoos but were painful, took an unpredictable number of treatments, only worked on certain skin tones and could even damage skin," says Satterfield, the founder of Invisible Ink Tattoo Removers. "Advanced Pico laser technology today removes twice the amount of ink per treatment, covers more colors, reduces pain and improves outcomes meaningfully. It’s revolutionary."
Beyond technology, the team strives for a world-class customer experience based on their backgrounds at leading retail and consumer companies such as Luxottica and P&G.
"As the largest tattoo removal chain in the world, we’re committed to applying our values of professionalism and integrity," says Jim Neitzke, president of Invisible Ink Tattoo Removers. "We believe in client service and are proud to be one of the most trusted names in the industry."
"One significant difference we provide is our proprietary Ink Analytics™ diagnostics tool," says Randy Swanson, chief operations officer. "As a national chain, our data dwarfs anyone else’s. From working with over 10 board-certified physicians such as Dr. Devinder Mangat in Cincinnati and having logged data from over 30,000 treatments, we can accurately predict the number of treatments and results. This means we can provide our no-fear guarantee of a final all-in cost that you will never exceed."
The team’s people-first mission shines through in the beautiful spa-like aesthetics, comfortable waiting rooms and welcoming atmosphere.
"We are helping people in a really nice way," says Neitzke. "Our dedicated clinicians are top notch and they draw on the resources of our nationwide network with weekly meetings. We understand that the decision to get a tattoo was an emotional one. Removing it can be just as emotional. Our people care and take a consultative approach. They want to make the experience great."
Invisible Ink Tattoo Removal is located at 8044 Montgomery Road, Suite 230, Cincinnati, OH 45236 within Dr. Devinder Mangat’s office for consultations only.
The Northern Kentucky location is at 135 Barnwood Drive, Edgewood, KY 41017 within Dr. Devinder Mangat’s office for both consultations and treatment. You can reach them at 866.465.0090 or visit invisibleinktattooremovers.com.