The U.S. Department of Homeland Security (DHS) has recently released the “Playbook for Public Sector Artificial Intelligence Deployment,” a guide to help government officials enhance service delivery through the responsible and effective use of generative AI technologies.

The playbook offers actionable steps state, local, and federal officials can take and examples of how DHS applied and learned these principles in its own GenAI journey. 

DHS believes by implementing the recommendations provided by them,  other government agencies and organizations can build a robust foundation for AI deployment, enhance internal capabilities, and ensure responsible and effective use of AI technologies.

“This new resource draws from our own experiences to help state and local leaders adopt AI technologies in their own work. Safely harnessing the potential of GenAI requires collaboration across government, industry, academia, and civil society, and we hope state and local leaders join our effort to foster a responsible, mission-focused culture of innovation,” Secretary of Homeland Security Alejandro N. Mayorkas said.