(USA and Canada) Levi Bailey, AVP, Cloud Architecture, Healthcare Interoperability Services at Humana, together with Baz Khuti, President US at Modak, explains Humana’s journey towards interoperability. Firstly, Bailey considers their internal ecosystems in supporting interoperability. From an internal perspective, they see themselves as participants in a larger ecosystem, extending far beyond their organization and including other providers of consumer-based applications.