Semrush Appoints Veronique Montreuil as Chief Customer and Data Officer

(US and Canada) Semrush, a leading online visibility management SaaS platform, has appointed Veronique Montreuil as Chief Customer and Data Officer. With over 20 years of experience in customer success and customer experience, Montreuil  brings a wealth of expertise to enhance customer relationships and drive growth.

In her most recent role as Head of Technology Sales and Customer Success at Covetrus, Montreuil led a team of 275 professionals, driving operational efficiency, fostering deep customer relationships, and optimizing customer value through strategic initiatives and process improvements. She held prior roles at companies INAP, Flexential, and Air Canada.

“Veronique Montreuil is a significant addition to Semrush, and we are thrilled she’s joining our leadership team. At Semrush, we are obsessed with our customers and Veronique’s arrival will only bolster our focus on understanding the evolving needs of businesses,” said Oleg Shchegolev, CEO and Co-Founder of Semrush.

In the role, Montreuil will lead efforts to enhance customer satisfaction, retention, and overall experience. She will partner closely with marketing, sales, product development, and data analytics to support Semrush’s growth plans.

“Semrush has a formidable reputation of going above and beyond for its customers, so I’m incredibly excited to be joining its leadership team,” said Montreuil. “My goal is to drive growth and deliver lifetime value and satisfaction to the most important part of our business, our customers.”