(US and Canada) Equifax has named Jeremy Koppen as its new Chief Information Security Officer (CISO), a role in which he will oversee the company’s global security strategy and execution. His appointment reflects Equifax’s continued commitment to security as a cornerstone of its EFX2027 strategic vision.

Koppen steps into the role at a time when cybersecurity remains a central focus for Equifax, following its $1.5 billion investment since 2018 in building the Equifax Cloud — a proprietary, next-generation technology and security platform designed to power innovation, product development, and operational resilience. This cloud infrastructure has transformed nearly every aspect of the company’s operations, positioning Equifax to respond to evolving threats while enabling growth.

“Equifax has taken bold actions to tackle today’s biggest security challenges,” said Koppen. “From the company’s culture to its technology and business decisions, security is embedded at every level. I’m eager to help advance the company’s leading-edge security program as threats continue to evolve.”

Koppen brings extensive experience to the role, having advised companies worldwide on cybersecurity challenges, including previous work with Equifax in the aftermath of its 2017 cyber incident. His background also includes providing guidance to government agencies, corporate boards, and C-suite leaders on anticipating and managing advanced cyber threats.

In his new position, Koppen emphasizes the importance of aligning security with innovation. “Balancing speed and risk is essential,” he said. “By embedding security at every phase of innovation, we’re not only protecting our systems — we’re enabling smarter, faster execution while maintaining the trust of our customers.”

Equifax’s approach to cybersecurity is built around creating a culture where security is a shared responsibility. The company has implemented extensive employee training and simulations — over 210,000 were conducted last year alone — to ensure its workforce is prepared to recognize and respond to threats.

“Employees are always the first line of defense,” said Koppen. “We’ll continue to invest in education and awareness so that everyone at Equifax plays a role in strengthening our security posture.”

Transparency and knowledge-sharing remain central to the company’s security philosophy. One recent example is Equifax’s passwordless initiative, which eliminated the risks associated with compromised credentials. By openly sharing its roadmap and implementation strategy with industry peers, Equifax aims to help raise the cybersecurity bar across the ecosystem.