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PayPal Names John Kim as EVP, Chief Product Officer

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Written by: CDO Magazine Bureau

Updated 4:29 AM UTC, Mon July 10, 2023

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(US and Canada) PayPal Holdings, Inc. recently announced that John Kim will join the company as Executive Vice President and Chief Product Officer, effective Sept. 26. Kim succeeds current CPO, Mark Britto, who will remain with PayPal for a transition period before retiring at the end of this year.

Kim joins PayPal following a decade-long tenure with Expedia Group, where he served most recently as President of Expedia Marketplace. Kim also previously served as President of Platform & Marketplaces, where he led the development of artificial intelligence, user experience, research, e-commerce, marketplaces and yield management. He also oversaw the data and development platforms that power Expedia Group’s two-sided marketplace platform.

In his new role, Kim will lead the consumer and merchant product and engineering teams, advancing PayPal’s position as a leader in digital payments and commerce for consumers and merchants around the globe.

“John is an outstanding leader with a proven ability to build and lead high-performing global teams that drive new and innovative product development,” said PayPal President and CEO Dan Schulman. Developing new products at scale that engage customers and merchants through an exceptional user experience requires a unique combination of talents, and we’ve truly found these in John.”

"PayPal stands alone at the intersection of technology, digital payments, financial services and commerce. The scale of its two-sided global platform and reputation as one of the most trusted consumer brands in the world are true differentiators,” Kim said. “ have been inspired by conversations with Dan, Mark and other members of PayPal’s leadership team. I am eager to work alongside the PayPal team to help drive the next growth phase and enable future generations of global digital payments and commerce.” 

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