(US and Canada) We are pleased to welcome Mark Mullins to CDO Magazine’s Global Editorial Board. Mullins is a highly experienced data and technology executive with a track record spanning over 20 years. Throughout his career, he has successfully managed data, reporting, and analytic teams, with a specific focus on driving quality, growth, and profitability for large U.S.-based regional banks.

In his current role as Chief Data Officer at UCBI, Mullins oversees various crucial functions, including data operations, delivery, architecture, governance, and quality, alongside the reporting and analytics teams. He holds the position of Chair of the Data Governance Council and is a member of several key committees, including Marketing, Enterprise Risk, Model Risk, Cybersecurity, New Business Activity Council, and Technology Steering Committees. He is also an integral part of the CIO management team.

Recently, Mullins and his team have been actively engaged in deploying Semarchy’s master data solution, which addresses critical business challenges associated with managing branch and location data. Collaborating with a small advisory firm, they are developing and implementing a modern data architecture and analytics roadmap. The goal is to revolutionize data management, empower end users with self-service capabilities, and enable data science professionals to generate value for the organization.

As part of this effort, they are implementing the first Azure ADLS (Azure Data Lake Store) and Synapse pipelines to establish data science capabilities for the Customer Attrition model. They are also promoting the use of self-service tools like Alteryx, Tableau, and Altair Monarch, while exploring cloud-based deployment options, in alignment with the recently delivered Business Driven Data Strategy.

Furthermore, Mullins is directly collaborating with the customer relationship vendor to enhance customer analytics capabilities using transaction-level data and keyword analysis. By integrating customer data effectively, he aims to provide the bank’s bankers with the necessary information to maintain and improve the bank’s exceptional level of customer service.

As a professional, Mullins approaches his work with a humble demeanor, displaying a creative mindset and an unwavering commitment to solving problems. He constantly seeks innovative ways to leverage technology to enhance business processes, increase transparency in managing risk appetite, and help the bank achieve its strategic objectives. He takes pleasure in collaborating with a line of business managers to develop comprehensive business requirements and building empowered teams equipped with the necessary tools to deliver value and enjoy their work.

As global thought leaders, CDO Magazine’s Editorial Board of top executives share their expert opinions and innovations in data and analytics. The board ensures that we champion the best companies, leaders, and insights that accelerate our community’s success. Members may serve as editorial writers, reviewers, content developers, and conference speakers.

The CDO Magazine community welcomes Mark Mullins to our growing Global Editorial Board membership.