The Evolving Role of the Data, AI, and Analytics Executive: 2026 Benchmark Survey
Nominate Now | Top 30 Retail Data Changemakers 2026 Nominate for the Top 30 Retail Changemakers 2026, our annual recognition honoring visionary leaders who are redefining the retail landscape through data, AI, and analytics.
How to Become a Chief Data Officer A decade ago, relatively few organizations had a Chief Data Officer (CDO). Today, the role sits at the center of enterprise data, AI, and business transformation. What began as a role focused largely...
Digital Transformation
Fidelity Investments, SVP, Head of Product for Customer Journeys: Digital Transformation and End-to-End Customer Journeys2
Written by: CDO Magazine
Updated 10:24 AM EST, November 29, 2023
(USA and Canada) Deba Sahoo, SVP, Head of Product for Customer Journeys at Fidelity Investments, together with Robert Lutton, Vice President at Sandhill Consultants, discuss Deba’s role in simplifying, digitizing, and transforming the customer journeys by reengineering and application of technology. Deba highlighted that digital transformation should focus on end-to-end customer journeys in multi-layer ways which include experience, application, data, infrastructure, and offline layers.
Elevate Your Personal Brand
