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CDO Magazine Announces the Top 30 Healthcare Innovators 2026 Across healthcare, AI has moved from experimentation to enterprise execution. CDO Magazine recognizes the Top 30 Healthcare Innovators 2026 who are tu...

Leadership Summit – Toronto – Omni King Edward Hotel – May 21, 2026 Join top AI and Data leaders in Toronto to explore the strategies, governance, and innovations driving enterprise performance. Connect, learn, and gai...

The State of AI Reliability: Why Trust Is Becoming the Biggest Barrier to Scaling AI AI adoption is accelerating across the enterprise, but reliability is lagging. In a new research report, The State of AI Reliability: Perspectives fro...

CDO Magazine Announces the Top 30 Healthcare Innovators 2026 Across healthcare, AI has moved from experimentation to enterprise execution. CDO Magazine recognizes the Top 30 Healthcare Innovators 2026 who are tu...

Leadership Summit – Toronto – Omni King Edward Hotel – May 21, 2026 Join top AI and Data leaders in Toronto to explore the strategies, governance, and innovations driving enterprise performance. Connect, learn, and gai...

The State of AI Reliability: Why Trust Is Becoming the Biggest Barrier to Scaling AI AI adoption is accelerating across the enterprise, but reliability is lagging. In a new research report, The State of AI Reliability: Perspectives fro...

CDO Magazine Announces the Top 30 Healthcare Innovators 2026 Across healthcare, AI has moved from experimentation to enterprise execution. CDO Magazine recognizes the Top 30 Healthcare Innovators 2026 who are turning that shift into measurable impact. This year...

Leadership Summit – Toronto – Omni King Edward Hotel – May 21, 2026 Join top AI and Data leaders in Toronto to explore the strategies, governance, and innovations driving enterprise performance. Connect, learn, and gain actionable insights — reserve your seat today.

The State of AI Reliability: Why Trust Is Becoming the Biggest Barrier to Scaling AI AI adoption is accelerating across the enterprise, but reliability is lagging. In a new research report, The State of AI Reliability: Perspectives from Data & AI Leaders, CDO Magazine, in partnership...

CDO Magazine Announces the Top 30 Healthcare Innovators 2026 Across healthcare, AI has moved from experimentation to enterprise execution. CDO Magazine recognizes the Top 30 Healthcare Innovators 2026 who are turning that shift into measurable impact. This year...

Leadership Summit – Toronto – Omni King Edward Hotel – May 21, 2026 Join top AI and Data leaders in Toronto to explore the strategies, governance, and innovations driving enterprise performance. Connect, learn, and gain actionable insights — reserve your seat today.

The State of AI Reliability: Why Trust Is Becoming the Biggest Barrier to Scaling AI AI adoption is accelerating across the enterprise, but reliability is lagging. In a new research report, The State of AI Reliability: Perspectives from Data & AI Leaders, CDO Magazine, in partnership...

Digital Transformation

Fidelity Investments, SVP, Head of Product for Customer Journeys: Digital Transformation and End-to-End Customer Journeys2

Written by: CDO Magazine

Updated 3:24 PM UTC, November 29, 2023

(USA and Canada) Deba Sahoo, SVP, Head of Product for Customer Journeys at Fidelity Investments, together with Robert Lutton, Vice President at Sandhill Consultants, discuss Deba’s role in simplifying, digitizing, and transforming the customer journeys by reengineering and application of technology. Deba highlighted that digital transformation should focus on end-to-end customer journeys in multi-layer ways which include experience, application, data, infrastructure, and offline layers.