(US and Canada) Ben Joseph, Chief Data Officer at USPS OIG, speaks with John Filipek, Federal Inside Sales Director at SHI, about how agencies can build transformative teams, organize data, and develop analytics.

Joseph highlights the following focus areas:

Getting executive buy-in

• Ensure the team has a mix of all skills, such as data analysts, data engineers, and  developers.

• Have access to the right tools.

• Have access to a promising talent pipeline and readily available skill sets. 

• Build a sustainable and easily operable data architecture. 

• Drive change management — Help end users transform to the new state and enable self-service.

• Automate processes so they are repeatable.

• Innovate and introduce new methods, ideas, and techniques.

According to Joseph, It’s all about increasing the value for customers and scaling it up to achieve success.

CDO Magazine appreciates Ben Joseph for sharing his insights and data success stories with our global community.

See more from Ben Joseph

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