The Christ Hospital, Vice President & CIO: Promoting Success Factors

Paul Grone, Vice President & CIO at The Christ Hospital, together with David Goodwin, Managing Partner & Co-Founder at Advanced Technology Consulting (ATC), talks about the key performance indicators for success considered at The Christ Hospital. They have a lot of internal measures for the operations of employee productivity, while for the patients, they are trying to create a suite of consumer engagement tools that will make it easy for customers to do business with them. The Christ Hospital is ranked highly on clinical care, encouraging them to continuously enhance their services for their patients.