MGF Sourcing, CIO/Head of Global IT: Education and Communication Drive Digital Transformation

Ajay Jindal, CIO/Head of Global IT at MGF Sourcing, speaks with Nicholas Enger, CTO at Advanced Technology Consulting, about the company’s security posture, his insights on the partnership, key drivers behind digital transformation, managing data across the globe, modernizing the Multiprotocol Label Switching network (MPLS), and driving business value through digital transformation.

Jindal explains measures taken from both the technology and process perspective. He notes that MGF Sourcing has the basic antivirus and tool technologies and Microsoft Defender to ensure endpoint and cloud security.

Jindal further asserts that their firewalls are solid. They use multifactor authentication for cloud-based and internal applications. He adds that MGF provides security training at an organizational level and monthly phishing campaigns to test users.

Jindal’s partnership experience has taught him the importance of respecting downtime, and that password policies on backend devices require more attention.  

Next, he highlights key drivers behind digital transformation. He explains that communication and education play critical roles, and generating data literacy at the organizational level is necessary. All this should align with the business goals.

Jindal states that MGF’s data is relatively structured. With 700 resources in multiple countries, most of their data is centralized in the Azure platform.  Because user data, local files, and print servers cannot be fully transferred into One Drive or other cloud platforms, the MPLS network connects them to the data center.

Jindal  says MGF uses SD-WAN at critical sites with more data traffic, such as between their India location and Azure, and between Hong Kong and Azure.  

Regarding goals, Jindal states that business value if implementing digital transformation techniques does not drive top or bottom line growth, business value is not added. Therefore, he urges companies to strive toward driving business value through digital transformation by developing new products and services for existing and new customers.

He concludes by noting that, unlike structured data, unstructured data is complex and contains valuable information to be understood.