Artificial Intelligence has moved past the pilot phase and into the gritty reality of enterprise-wide scaling. But as adoption accelerates, a critical Trust Paradox has emerged: employees show high trust in AI data, while Chief Data Officers (CDOs) remain concerned about literacy gaps and governance “blind spots.”

In this session, CDO Magazine convenes a panel of industry leaders to unpack the latest Wakefield Research findings from the CDO Insights 2026 survey. This discussion provides a roadmap for data leaders tasked with balancing rapid innovation with long-term risk management.

What you will learn

In this session, our experts dive deep into the grit of enterprise scaling, covering:

• The literacy trap: Why “blind confidence” in AI is a governance nightmare and how to bridge the upskilling gap.
• Governance TCO: Analyzing consolidation vs. multi-vendor complexity and its impact on sustainability.
• Scaling the fundamentals: Why data quality and security are non-negotiable for AI-ready outcomes.
• The unstructured goldmine: How to unlock AI and analytics potential while maintaining strict privacy compliance.
• Driving loyalty: Using customer experience as a leading AI outcome while safeguarding trust.

The expert panel

• Haroon Abbu – SVP, Digital Technology & Data Analytics, Bell & Howell
• Vibhor Gupta – VP-Enterprise Data, Shelter Insurance
• Nathan Turajski – Sr. Director, Product Marketing, Informatica
• Wout Vandegaer – Managing Director, Deloitte (Sponsor of the CDO Insights 2026 survey)