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Uber to Launch AI-Assistant to Help Drivers Transition to EVs

Uber has stated that the chatbot will provide personalized answers tailored to the driver's city and eligible incentives. Expectedly, the company will expand the chatbot's use to answer queries beyond EVs in early 2025.

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Written by: CDO Magazine Bureau

Updated 2:15 PM UTC, Wed October 9, 2024

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Uber Technologies plans to roll out an AI assistant powered by OpenAI’s GPT-4o to help drivers transition to electric vehicles. The AI assistant was unveiled at Uber’s Go-Get Zero event in London. It is set to launch early next year in the United States and will eventually expand to other locations.

The ride hailing platform has stated that the chatbot will provide personalized answers tailored to the driver’s city and eligible incentives. Expectedly, the company will expand the chatbot’s use to answer queries beyond EVs in early 2025.

According to reports, about 180,000 Uber drivers are moving to EVs in North America and Europe every month. The company has pledged $800 million to support its driver partners’ switching entirely to EVs by 2040, as part of its consistent efforts to lower emissions.

Moreover, Uber will launch a mentorship program to connect experienced EV drivers with drivers looking to switch to EVs.

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