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Top CDOs Reveal How AI Is Delivering Value in 7 Key Business Areas, with Use Cases and a 4-Point Guide

Get enterprise-tested insights from Microsoft, McKesson, Toyota, FERC, and more — and discover what separates AI hype from real impact.

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Written by: CDO Magazine Bureau

Updated 6:24 PM UTC, Mon June 30, 2025

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What business problem are you solving with AI?

Can your data support it — and are your stakeholders aligned?

These are the questions explored in CDO Magazine’s latest research report, produced in partnership with Informatica: “How CDOs Are Aligning AI with Real Business Use Cases that Deliver Value.”

As AI adoption accelerates, many organizations are still struggling to go beyond pilots and demonstrate real ROI. This report offers a detailed, executive-level view into how some of the world’s most advanced data-driven enterprises are bridging that gap.

The report draws on real-world insights from data and AI leaders at Microsoft, McKesson, the Federal Energy Regulatory Commission (FERC), AIT Worldwide Logistics, Toyota Motor North America, Medtronic, and Saint-Gobain — offering a cross-industry view into how AI is being applied to deliver measurable outcomes across complex enterprise environments.

 

“AI maturity isn’t just about tools. It’s about trusted data, stakeholder clarity, and the human multiplier,” says Bill Gannon, EVP and General Manager at CDO Magazine. “This report offers a front-row view into how enterprise leaders are turning AI strategy into meaningful results.”

Inside the report:

7 high-impact use cases where AI is delivering value:

  • Analytics and BI: How Saint-Gobain created data products with built-in AI capabilities to empower users and drive faster decisions.
  • Cloud and Application Modernization: FERC’s use of AI to convert legacy SAS code to Databricks — accelerating cloud migration and reducing manual effort.
  • Business Process Automation: McKesson automates repetitive knowledge tasks using GenAI, boosting operational efficiency and freeing up employee time.
  • Customer Experience Optimization: Microsoft is stitching together real-time customer signals to deliver hyper-personalized, AI-powered journeys at scale.
  • Adopting GenAI at Scale: Toyota’s AI bots convert legacy repair documentation into instant answers, giving new engineers the expertise of a 20-year veteran.
  • Compliance and Governance: FERC and Microsoft use AI to streamline legal citation, pattern-match across regulations, and stay audit-ready.
  • Supply Chain Optimization: Medtronic unified analytics across its global operations, driving cross-functional collaboration and improved outcomes.

Why download it?

You’ll discover:

  • What’s actually working — directly from CDOs and AI leaders
  • Why AI fails without data trust, stakeholder alignment, and governance
  • How to connect use cases to business KPIs from the start
  • A 4-point readiness guide every enterprise should follow

 

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