Fidelity Investments, Senior Vice President of Intelligent Automation: Setting the Foundation for Transformation (Part 1)

Todd James, Senior Vice President of Intelligent Automation at Fidelity Investments along with Savio Rodrigues, Vice President of Strategic Clients at Trianz discuss how Todd built the global data and analytics organization for Fidelity’s Workplace Investing and Health Care business units, and is currently leading efforts to modernize servicing and operations through applied artificial intelligence and automation.