The Christ Hospital, Vice President & CIO: Components of Digital Transformation

Paul Grone, Vice President & CIO at The Christ Hospital, together with David Goodwin, Managing Partner & Co-Founder at Advanced Technology Consulting (ATC), discuss the elements of digital transformation that involve people, processes, and technology. For Grone, technology is the easiest element to implement followed by process, and lastly, people. Technology will work as long as you have the right partnerships and the right skills. For processes, Grone sees an issue with the tendency to do the same old thing using new technologies. Finally, the people aspect is the most difficult piece of digital transformation as there are a lot of personalities that will always resist organizational change.