Their Automation Development Solutions Help Customers Conquer Complex Business, IT & DevOps Challenges

For companies operating with legacy IT environments or manual processes still in place, becoming automated comes with a host of hurdles. Encore Technologies, a data center and comprehensive IT services provider based in Norwood, helps its enterprise, healthcare, retail, manufacturing, and education clients meet automation development and other tech challenges by providing and expediting innovative solutions. Encore’s Automation Development Service leverages the latest automation and orchestration toolsets — such as StackStorm, ServiceNow, Puppet, Ansible, and Terraform — and uses languages like Python, JavaScript, and Ruby, to implement diverse IT solutions. Encore also uses leading hypervisor software such as VMWare vSphere, Microsoft Hyper-V, and Red Hat RHEV to accelerate processes. It’s through the customized automation and optimization of each client’s IT infrastructure that Encore swiftly — and reliably — delivers greater agility, efficiency, security and value to its customers.

The Struggle is Real

Complex document approval workflows; spreadsheet or document email chains; lack of integration between systems; Virtual Machine builds; lack of configuration management; unreliable application deployment; non-existent continuous integration or continuous delivery...Encore’s Automation Development Service is designed to benefit businesses and organizations of all sizes that struggle with the less-than-profitable — not to mention security-vulnerable — realities of operating with inefficient or outdated IT and business processes.

Bottom line: When companies can’t or don’t readily adapt to technology growth, troubles can’t help but emerge.

Encore sees a lot of “configuration sprawl” or “configuration drift” where companies grow and evolve over time, but their archaic IT capabilities remain, says Nick Maludy, Director, Development. The good news is Encore’s experts are at the ready to help clients solve scalability issues and more. Encore’s configuration management approach, Maludy notes, is to treat a company’s systems as a fleet rather than individual pieces of equipment — another plus for their clients.

To assist companies in remaining competitive in today’s fast-paced, data security-centric business environment, for example, Encore’s experts offer automated patch management, enabling their customers to react to an identified security vulnerability in minutes or hours rather than weeks or months.

“That’s a huge issue right now,” Maludy says. “In one week alone, we had three different vendors come out with three different, highly-critical [security] vulnerabilities. Our customers are really struggling with that.”

Accelerated daily business processes via automation, especially in a company’s accounting finance and project management departments, can make an impressive, profitable difference. For example, some companies may be taking a lot of time-consuming steps such as printing PDFs or manually sending a large number of emails. In those instances, Encore offers generalized business automation consulting services, examining those inefficient processes, identifying manual touch points and then offering automation solutions.

“It’s about helping our clients help their employees focus on smart tasks rather than ‘rinse and repeat’ tasks,” Maludy says.

In addition to automation development, Encore also provides such solutions as Apple Managed and Value-Added Reseller Services, Data Center

Colocation, Public, Private, and Hybrid Cloud Platform Solutions, Cloud Backup and Disaster Recovery Solutions, Workspace Solutions and Services, Managed Communications, Managed Network Services, Physical and Cyber Security, Professional Services, Project and Program Management, and Talent Solutions.

Encore Technologies is headquartered at 4620 Wesley Ave., Norwood, OH 45212. For more information, call 866.990.3526 or visit https://encore.tech/.