• Updated

Virtual Reality (VR) became a critical ally to an organization suffering from a systemic lack of self-awareness, as was the case of the Indiana Department of Child services (INDCS) at the end of 2017. INDCS is a state government organization focused on serving the most vulnerable population in our community, protecting children from child abuse and neglect, and ensuring that financial resources — through child support — provide a stable home. Many organizations, in both the public and private sectors, suffer from a lack of diversity and inclusion at the decision maker and thought leadership levels, which accurately reflects the workforce as well as the customer base. For years, organizations have used data, and more recently, analytics to bridge the gaps caused by a lack of diversity and inclusion. INDCS was not excluded from that list.