Westpac New Zealand, Chief Data Officer: Strategies in Leveraging Data and Business Led Decisions

Westpac New Zealand, Chief Data Officer: Strategies in Leveraging Data and Business Led Decisions

(New Zealand) Sonya Crosby, Chief Data Officer at Westpac New Zealand together with Susan Wilson, VP Data Governance and Privacy Segment Leader at Informatica describes her approaches in addressing gaps in the organization as a CDO. From a delivery of value point of view, Crosby focuses on an end-to-end way of looking at delivering value and then starts to scale it out. She also believes in having a hybrid of a hub and spoke instead of having a center of excellence for it. In this way, they were able to lift capabilities and manage governance, quality, and delivery of valuable outputs.

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