First Financial Bank, Sr. Director, IT Infrastructure & Architecture: Change Management is Risk-Focused; Stakeholder Visibility is Key

(USA and Canada) Donnie Slavens, Senior Director, IT Infrastructure & Architecture at First Financial Bank, and Karl Tauer, Senior Account Manager at Encore Technologies, discuss the significance and influence of being in the banking sector for a long time.

First Financial Bank has remained consistent and continues to expand. Slavens emphasizes the necessity of understanding business needs, use cases, and tracking ROI in terms of outcomes and value delivery, and how he chooses to invest and establish relationships with partners to learn and share in order to match corporate objectives and goals. (Part 2 of 2)