Federal Communications Commission, Deputy Chief Data Officer: Change Management Indicators

(USA and Canada) Anne Levine, Deputy Chief Data Officer at Office of Economics and Analytics at Federal Communications Commission together with Brian Keith, Federal Azure National Intelligence Leader at Microsoft Federal shares her views on KPIs (key performance indicators) when it comes to effective organizational transformation management. Levine explains that KPIs are difficult to measure for a licensing and regulatory agency, but there are numerous resources organizations can look to for progress indication.