Texas Department of Information Resources, Chief Data Officer: Digital Transformation Through AI and ML

(USA and Canada) Ed Kelly, Chief Data Officer at Texas Department of Information Resources alongside Tim Brooks, Managing Director at WWT discuss how the Department of Information (DIR) utilizes AI and ML. The DIR has established an AI center of excellence and is test-driving some branches of ML. Kelly believes this digital transformation will help customers, reduce manual tasks, and improve efficiency across the board. The government and public sector have much to learn going forward from these technologies.